Shipping Information

Our products are shipped globally free of charge on orders over 100€. 

On orders under 100€ shipping is 10€ added at the checkout.

Orders are processed within 15 business days. Never hesitate to contact us and ask about your order if the processing time exceeds the estimated time frame.

Estimated Delivery Times:

EU Standard Shipping via Correos, La Poste, DHL, UPS, RoyalMail, etc: Within 5-7 business days.

EU Express Shipping via UPSEstimated 48h.

Rest Of The World Standard Shipping via National CourierWithin 10-12 business days.

Rest of the World Express Shipping via DHL: estimated 72 working hours.

Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. We cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays.

Due to Brexit there might be some delays in deliveries to UK

How to Track Shipped Orders

SneakerMask will send you an email once your order has been shipped. Please keep in mind that orders can take up to 15 business days to process before they are shipped. Once the order is processed and dispatched you will receive an email with a tracking number and a link to the page of a courier to follow you order.

Sales Tax and Duties

Sales tax is included in the final purchase price. 

For all countries/regions, the import duty is not included in the listed online price. As a customer, you will be responsible for any import duties and/or taxes incurred by the destination country/region.

For more details, please contact your local customs office/respective tax authority.